I'd rather muzzle the client

Some days you hit the lottery and have nothing but good pets and good clients.

Other days? You strike it worse than a pixie fairy in the rain surrounded by pixie eating trolls.

Last week was that day.

I entered a room and glanced at the dog with his KIll EM eyes on me.
The chart clearly said CAUTION WILL BITE

So I talked to the owner and remained as casual as possible with Killer.
"Aren't you going to listen to his heart?" the owner asked.
No, I'll have the doctor come in, we will put a muzzle on him and then do his exam.
"A MUZZLE?" she sounded appalled like if I just told her I had danced naked to a full moon the other night.
Yes, a muzzle.
"WHy on earth does my dog need a muzzle??!!"
He tried to bite last night.
I pulled the he's scared in the hospital surrounding and it's safer for him and us if we put it on.
"I will not have you put a muzzle on my dog! That is uncalled for! My other vet never did! Why can't you?"
I blinked and then told her we couldn't do an exam on the dog without a muzzle and left to let the doctor know.
She put up such a hassle about it the doctor decided to humor her a bit.
"I can hold him. He's fine!"
The dog was lunging and snapping at us.
The doctor told her it wasn't going to work and we weren't going to risk being bit. We can take him to the back where he's away from you and he may be better.
"No i'm coming too! Where he goes I go!"
To the back of the hospital where techs rarely ever want clients.
The woman was diligently at her dog's side until she saw other animals in the kennel then she trotted over to each kennel and attempted to pet and talk to each one.
Please don't touch the animals. I told her.
"Oh they won't bite me! They know I'm nice! They only bite you!"
I gritted my teeth and wanted to scream, but instead took the owner's distraction to my advantage and muzzled the dog. We did our exam and had the muzzle off before she even knew it.





Client 2

Had no clue why her dog had such bad behavior.
"She's just so aggressive." she said.
I stared at the chihuahua as it gave the death look and showed me its teeth.
"She's really sweet. I mean she'll snap at my children if they go to pet her or touch her food bowl. But she's sweet."
I gave her 101 training brochures but she left them saying her dog didn't need training.
The dog growled and snapped and the owner petted her.
"Good girl, it's ok sweety."
You're rewarding her for growling and biting.
"NO! I'm just assuring her that she's fine."
Fine to growl and bite.
"This is a scary place!"
I wanted to roll my eyes but I didn't. It's an animal hospital.
What do people expect???? They expect it to be a replica of your house where fun and happiness is a constant?